Hire The Best Remote Customer Support People
Use our simple hiring scorecard when interviewing remote customer support candidates
Download or make a copy of our Hiring Scorecard
Why use a hiring scorecard when interviewing?
Better quality hires
We’ve seen a marked improvement in our hiring as a result of using this scorecard as it offers a consistent experience for both the candidate and interviewer, allowing each candidate to display their skills and experiences in the same way. Ultimately, the best candidates therefore standout.
Reduced employee turnover
When hiring decisions are based on the same important set of criteria, including the ability to thrive in a remote work environment, we have seen an increase in employee retention. Reducing employee turnover should be a crucial KPI as it helps maintain a stable and efficient customer support team.
Save yourself time
Using the hiring scorecard streamlines the hiring process by providing a clear framework for evaluating candidates. This is particularly valuable when hiring for remote positions, where the process will most likely involve virtual interviews and assessments.
Have we missed anything? email marc@talkr.guru