Dedicated vs Shared Outsourcing Teams
Outsourcing provides an easy and cost effective way to scale your business. It removes any upfront recruitment costs, the HR headache of hiring plus you’re not tied into long term contracts.
Once you've decided to outsource there are a couple of questions you need to ask yourself:
Which areas of my business can I outsource (see our blog post “How outsourcing can support your startup’s growth” for help on this)
Do I want a dedicated outsourced team or a shared team?
What is a shared service team?
A project-based team also known as a shared team model, is one in which the people are assigned to your company's tasks but also do similar work functions for other businesses. The people that work with you are often trained to deal with a limited number of scenarios, log and reply type of stuff and are not necessarily vested in your company's vision and culture.
This model works best when the tasks are very routine, out of hours or when seasonal shifts are required (peak months of the year). It may help you save money on additional expenses, especially if you are on an extremely tight budget.
What is a dedicated team model?
Dedicated teams are an extension of your core in-house teams.
As an extension of your core team this approach is ideal for companies that want their team to truly understand their business, product, and operations. It enables you to train your team as you wish, and add the right firepower to the areas of your business that need it most.
Your team is therefore more qualified, knowledgeable and vested in your company culture which enables them to become a valuable part of your company's growth.
What is special about Talkr Dedicated Teams?
Through continual improvement and client feedback, Talkr matches the right candidates for you, and you get to choose who you hire.
Our candidates are:
Hand-picked to meet the needs of you, the client
Highly experienced in their field in order to hit the ground running
Motivated to work for fast growth companies and be part of that journey
Talkr finds you your ideal candidate(s) who are then fully integrated into your company. Your values and culture are their values and culture.